Customer Service Representative | Remote
By The Dog is Arizona’s Dog Training and Rehabilitation specialist. We are dedicated to do right, by the dog. To us this means we are skillful and knowledgeable in our field, passionate to help those who need us and people of integrity, both in business and in our personal lives. If you have great people skills, are a critical thinker and have a passion for growth we want YOU.
Mon, Wed, Fri & Sat - 16hrs/ week Max (opportunity for growth)
Weekdays: 8-12pm & Weekend: 9-1pm
Pay: $14.80-$18 Based on Skills & Experience
Call leads: respond to social media, calls, voicemails, email and text
Follow up on past leads and consultations
Ensure complete notation in projects
Ensure complete and accurate customer files
Ensure pipeline accuracy
Ensure all contracts signed
Ensure all invoices paid on time
Schedule consultations, evaluations, lessons and BNT in & out
Client Follow Ups (Call, text and email at predetermined intervals)
Maintain Applicable Records, Logs and Task Sheets
Pay is BASED ON EXPERIENCE